PENNELLO

Great first order experience. From customer service before the order to the end shipment was all perfect. Above all the idea to directly connect Italian Artisans to end consumers makes the concept of luxury more meaningful and beautifully accessible.

Great service and fine workmanship. Ordered item was received fairly quickly (3 days), and its such a lovely piece with fine workmanship. Also I must give credit to this lady, Anna that has been helping me source another similar tote for which the color was sold out, she is indeed giving such great service.

Great service! I found a black Sara bag on my Instagram last year , and started to communicate with Martina. I asked her if I could order White one and she helped me a lot ! Now I have got the one that I had wanted for a long time , I am really happy. I speak English ,so I didn’t find any difficulties through MIRTA ,but a lot of Japanese are not good at using English. I think MIRTA should have Japanese page on their website!!